Jewel was very nice great customer service. I really like the drink I would come back

Gold Bean has quickly become one of my favorite spots for coffee -- like I will ride with Gold Bean until I *die.* Quality is one of their top priorities, so their coffee is consistently well-made and delicious. Both management and baristas are kind and dedicated to the craft, ensuring that customers get a drink more than worth the price. That being said, I want to write a review to send love to the staff. One of my orders was notably lackluster (understandably so, I did order thirty minutes before closing after coming from campus -- it's no wonder they rushed it), so I expressed my slight disappointment through Snackpass. The staff responded in a matter of minutes, which was unexpected because it was already after hours -- but they even issued a total refund on my order, gifting me a chance to try anything on their menu for free! I was blown away by their care; their customer service really went above and beyond to rectify that single sour experience into one of gold. All love to Gold Bean, I'm already looking forward to my next visit!

My go to place for whenever I am in Berkeley! Tons of seating available inside and some places to eat outside. This seems like a popular hangout spot for students to study as I see lots of people with laptops out. Upon entering you can either order in person or order via the kiosk. I highly recommend listening for your order name since that is what they call out. My go to drink here is the iced brown sugar espresso. I love adding extra chocolate drizzle and other additions into it. I will say their coffee overall isn't bad and not sour like others have mentioned. You can also order ahead of time if you would like via their website which is a plus!

Gold Bean Cafe has some of the yummiest breakfast bagels! My boyfriend & I both had the Famous Egg & Cheese & it was amazing. A very tasty classic and 100% recommend. Also had a Dulce de Leche coffee & a Orange Mania Smoothie. Our order was made quickly, and staff were so nice! Close to the Berkeley campus, definitely wish I would have came here during undergrad.

Came here to do work and yum! The staff are hellllla nice. The bagel sandwich I got was bomb, I had one the day before that didn't hit and this one did the way I had thought yesterday's should have. The space is chill to work it, it's mostly students but didn't feel crowded or too student-y. Just people doing their thing. Got the horchata latte which was good and not too sweet!

I first walked into Gold Bean one year ago! It's such a beautiful and clean-AF spot! This place is cleaner than some 5-star restaurants...the service is trendily, family-like and welcoming. The music is always bumpin but at a low volume and playin rad artists like reggaeton, bad bunny, tiny, etc... Food/drink: Today I had the veggie bagel with hummus and as you can see in the pictures; portions and flavor was on point! Fresh everything bagel, wrapped to perfection, cut and layered perfectly to melt in your mouth! To drink a had a classic latte and it was smooth and good. They have a sexy La Morozzo machine here and use coffee and espresso from Oaklands finest, Mr. Espresso! It's so deelish and oakwood roasted. - yes it can get busy, but I'm here on a Friday at 2PM and the vibes are chill. Do yourself a favor and stop in for a really good breakfast sando and some deelish coffee or lunch! Cheers!

Quick Summary: - Coffee is not sour - There are seats and tables here and there, but it appears to be also a popular place for students to work - Bathroom with a lock - Listen for either your order' name or your name - There is a kiosk to order food as well - Order arrives in paper cups and sandwiches are wrapped; no plates We decided to go and have a brunch and coffee since we were arriving in Berkeley, and this cafe is close to the university (South side). There are tables lined up outside, and there are more seats inside. Near the end of the narrow hall of table and chairs, there is also a bar stool styled seating area (and that was where we sat that day). Most of the seats were taken, and it was a busy day. By the looks of the guests, they look like they are students. There was a kiosk, and most of the time I prefer using that, this round I wanted to ask about the different sandwiches, so I opted for the cashier. The staff was very helpful in explaining the different options. The sandwiches had various options, from choosing the hummus type and the bread types. For one order, I chose the veggie bagel and picked the original hummus. In the second order, I picked the BLT and picked the sandwich bread over the bagel. Finally, a large cup of latte. After claiming a seat, my first focus was to listen for our orders. The latte arrived first. This was called out by the name of the order (latte), and not by the order number that was on the receipt. When I approached the table, I checked and confirmed that the sticker label on the cup matched with my order number. The same was done with the sandwiches. In some cases, the customer name was called; I think this is the difference of how it was ordered: by staff or by the kiosk. The sandwiches were wrapped up neatly in a nice paper bag. Inside, it was sliced nicely in half. The veggie bagel was really good! Recently, I am a fan of having bagels with hummus as much as cream cheese. It tastes lighter and is a great match with the vegetables. I wonder if the same case is applicable with smoked salmon? (this is rhetorical question, but I feel hummus tastes better with vegetables). The crunchy texture of the onions and the tomato was perfect with the bagel. Speaking of bagel, there were multiple options to choose from, and I picked the sesame. I love how the surface of the bagel was covered in sesame. The BLT sandwich was also very good! There is a higher ratio of bacon to the tomato and lettuce, so if you're a fan of bacon it's a generous amount. I'm not much of a bacon fan, but the taste wasn't overwhelming Overall, very pleased cafe and coffee experience, and when I visit there again I would like to try their paninis.